Email Customer Service : SUPPORT@DERMAVENUE.COM
Call Customer Service: 800-805-3752
2-3 Day Shipping on Most Orders!
When you purchase from Dermavenue, you know you're getting the real thing! Products from Dermavenue are guaranteed Authentic.
Select Purchases are eligible for Free Gifts!
Dermavenue offers a Rewards Loyalty program once a customer opts in to join. To learn more and how to take advantage of all the points associated with it, a link to read more will be provided.
01) Sign Up, create an account and get 100 points!
02) Earn Points every time you shop.
03) Redeem Points for exclusive Points
You will earn points on this purchase
2-3 Day Shipping on Most Orders!
When you purchase from Dermavenue, you know you're getting the real thing! Products from Dermavenue are guaranteed Authentic.
Select Purchases are eligible for Free Gifts!
Dermavenue offers a Rewards Loyalty program once a customer opts in to join. To learn more and how to take advantage of all the points associated with it, a link to read more will be provided.
01) Sign Up, create an account and get 100 points!
02) Earn Points every time you shop.
03) Redeem Points for exclusive Points
Black Mask is now Pore Purifying Clay Mask - Made with the highest quality earth clays to unclog pores and absorb excess oil, this intensive mask noticeably refines the appearance of pores and deeply cleanses skin, leaving it polished and smooth.
Apply a generous amount to a clean face after washing, avoiding the eye area. Leave mask on for 15-20 minutes. Remove with warm water. Pat skin dry. The use of cotton pads for removal is recommended to avoid staining as Black Mask contains Freshwater Silt and Iron Oxides. Use twice weekly or more often if skin is oily.
Freshwater Silt - Derived from freshwater lakes in Eastern Europe. Helps to deeply cleanse the skin.
Salicylic Acid - Deeply cleans pores. Time-released microspheres provide mild exfoliation.
Larch Arabinogalactan (Galactoarabinan) - Comes from the wood of the larch tree to mildly exfoliate the skin.
Melaleuca Alternifolia (Tea Tree) Leaf Oil - Natural oil has soothing properties.
Cucumber Extract, Oat Kernel Extract & Bisabolol - Provide skin-soothing benefits.
We unfortunately do not offer Free Shipping, because we offer the best prices and the best premium gifts with purchase.
Below we show our current shipping prices along with delivery times. These prices and delivery times may be affected during the holidays.
Expedited Shipping (Delivered with in 1-4 Working Days) | $7.99 USD |
Express 2 Day Air (1 - 2 Business Days) | $12.99 USD |
Standard Delivery (Delivered within 4-7 Working Days) | $5.99 USD |
VIP Expedited (1 - 3 Business Days) | $8.99 USD |
To process your return, a link will be provided, that will walk you through the step by step instructions on how to proceed the Return.
We'll process your return within two weeks and issue a store credit, or exchange. If you have any questions, please reach out to our customer service team through your account. Note that we reserve the right to deny any return requests store credit if we suspect the policy or program was abused.
We understand that receiving a damaged package can be disappointing, but please note that if the product inside is still functional, we unfortunately cannot offer a resolution. Transit can be unpredictable and these types of incidents are beyond our control.
Read More about our Return Policy Here
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